Delivery Information
Reliable Delivery. Nationwide Coverage.
At XOMARK by QUALISM Gaurika Pvt. Ltd., we take pride in delivering your orders safely and on time. Every shipment is carefully packed, tracked, and managed by our trusted logistics partners to ensure your products reach you in perfect condition — no matter where you are in India.
Delivery Coverage
We currently deliver to 28,000+ pin codes across India, including all major metro cities and Tier 2 & Tier 3 towns.
We're continuously expanding our reach to make sure XOMARK products are available to every corner of the country.
Estimated Delivery Timelines
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 3 – 5 Business Days |
| Tier 2 & Tier 3 Cities | 5 – 7 Business Days |
| Remote Areas | Up to 10 Business Days |
Please note: Delivery timelines may vary slightly during festive seasons, natural disruptions, or courier network delays.
⏱️ Order Processing Time
- Orders are processed within 24–48 working hours after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once your order is shipped, you'll receive an email and SMS with your tracking number and courier details.
💰 Shipping Charges
Free Delivery: On most prepaid orders above ₹499.
Standard Delivery Fee: A minimal charge may apply on smaller or COD orders (visible at checkout).
We maintain transparent pricing — no hidden fees or surcharges.
💵 Cash on Delivery (COD)
COD is available on most pin codes across India.
For select high-value or fragile products, prepaid payment may be required for security reasons.
Please ensure your mobile number and address are accurate for a smooth delivery experience.
📦 Packaging & Handling
Every XOMARK product is packed with care using tamper-proof and eco-friendly materials.
Before dispatch, each order undergoes quality and packaging inspection to prevent transit damage.
Delivery Partners
We collaborate with India's leading logistics providers to ensure reliable and timely service.
Each shipment is fully traceable through our Order Tracking Page.
🚚 Missed Delivery Attempt
If you're unavailable during delivery, the courier partner will attempt re-delivery within 24–48 hours.
You can also contact the courier directly using the tracking link to reschedule your delivery.
🌍 International Shipping
Currently, we ship only within India.
However, international delivery is part of our future expansion plan — we'll update our customers once this service is live.
Our Delivery Promise
Your trust drives us. We guarantee:
Safe, verified packaging
Transparent tracking updates
On-time delivery commitment
Full support until successful delivery
At XOMARK, your order doesn't just reach your address — it reaches with assurance.
Delivery Support
For any shipping or delivery-related queries, please contact our Customer Service Team:
Our team will assist you promptly within 24 working hours.
